Support at Home Services

Personalised aged care to help you stay independent, safe and connected in your own home.

Support at Home, built around you

Coordinated care and services based on your assessed needs, goals and preferences.

The Australian Government’s Support at Home program replaced the Home Care Packages Program and Short-Term Restorative Care Programme on 1 November 2025. It provides coordinated services, products, equipment and home modifications to help eligible older people remain independent at home.

Following an aged care assessment, you receive a support plan listing your approved services and, where applicable, a funding classification. Our team works with you to plan and deliver care that reflects your needs, goals and preferences.

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Assessed Support Plan

Your plan is based on an aged care assessment and lists the services approved to support your needs and goals.

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Dedicated Care Partner

A care partner works with you to plan, coordinate and review your services as your needs change.

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Choice and Flexibility

Choose from your approved services and adjust the mix with your provider when your needs or priorities change.

Ongoing Support

8 classifications
  • Eight ongoing funding classifications
  • Funding based on assessed care needs
  • Individual quarterly budget
  • Care management included
  • Dedicated care partner
  • Approved service list
  • Clinical supports
  • Independence services
  • Everyday living services
  • Choice within approved services
  • Regular care plan reviews
  • Carry-over rules apply to unspent funds
  • Participant contributions may apply

Short-Term Pathways

3 pathways
  • Assistive Technology and Home Modifications (AT-HM)
  • Restorative Care Pathway
  • End-of-Life Pathway
  • Separate needs-based funding
  • Equipment and assistive products
  • Home safety modifications
  • Intensive allied health and nursing
  • Support to regain or maintain independence
  • Care at home near end of life
  • Time-limited support periods
  • Approved through your aged care assessment

Services available under Support at Home

Your approved services are grouped into three categories: clinical supports, independence services and everyday living services. We work with you to choose and coordinate services from your support plan so you can live safely and confidently at home.

Personal Care & Medication Support

Respectful help with showering, dressing, grooming, mobility and taking medications, when these services are included in your approved support plan.

Domestic Assistance & Meals

Help with cleaning, laundry, shopping and meal preparation to keep your home comfortable and support everyday routines.

Clinical & Allied Health Supports

Approved clinical services may include nursing, allied health, nutrition and other therapeutic supports delivered by suitably qualified professionals.

Social Support & Community Engagement

Support to maintain relationships, attend appointments, take part in community or cultural activities, and stay connected with the people and places that matter to you.

Transport

Approved transport services can help you attend medical appointments, shop, access community activities and stay independent.

Assistive Technology & Home Modifications

The AT-HM scheme provides separate needs-based funding for approved equipment, assistive products and home modifications that improve safety and independence.

Respite Care

Approved respite services provide temporary support for you and give family or informal carers time to rest and recharge.

Home Maintenance & Repairs

Approved home maintenance, minor repairs and gardening can help keep your home safe, accessible and comfortable.

Ready for a chat?

We’re here to listen and help you find the right support. Get in touch today to chat about your needs and explore how we can assist you.